Articles by Justin Bibb

About Justin Bibb

Justin Bibb is a Senior Adviser at Gallup where he advises clients in the public, private and nonprofit sectors on strategies to advance the well-being of cities. Gallup delivers analytics and advice to help leaders and organizations solve their most pressing problems. Combining more than 80 years of experience with its global reach, Gallup knows more about the attitudes and behaviors of employees, customers, students and citizens than any other organization in the world.

The Case for “Bottom-Up” Smart City Development

A “bottom-up” approach means being intentional about systematically incorporating citizen voice throughout a smart cities project lifecycle. This is needed to help move urban residents from passive consumers to engaged consumers. And this trend will continue to rise as urban dwellers are demanding more flexible, personalized services. Additionally, building an infrastructure to continuously manage and measure what matters most to advance the economic and social well-being of a city can’t happen in a vacuum; it requires broad-based community engagement.

Cities Need a New Business Model to Compete in the 21st Century

This blog post is a response to the Meeting of the Minds & Living Cities group blogging event which asks, “How could cities better connect all their residents to economic opportunity?” The Business Case for Municipal Management Innovation When you...
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