Has the future of mobility arrived yet? Of course, we haven’t reached our final destination, but there are reasons to feel good about our overall progress. A couple cities have made great strides toward the end goal of MaaS, and their successes should serve as examples to other urban areas and regions considering their own next steps.
MaaS has a lot to offer to public transit and it’s time to take a closer look at those benefits. Contrary to a common misconception, integration of third-party transit services into the wider public mobility offering doesn’t hurt transit, it actually encourages wider use of public transit, maintaining and even actively increasing ridership. Alternative transit services can address first/last mile problems as well as serve routes that are typically very costly and require a high level of government subsidy (e.g. paratransit), not only increasing revenues for transit agencies but also helping to direct funding and investment back to core transit services.