How do you upgrade and improve millions of square feet of public housing? Can going to the doctor be painless, even at a public hospital? Find out the answers to these questions­ and how new private sector partnership models and pro bono services enable city government to implement lasting solutions. Many cities from New York to Chicago to Minneapolis-St. Paul to San Jose have successfully adapted the Civic Consulting model and are now working with civic-minded businesses on large-scale civic innovations with meaningful impact.



  • Moderator: Alexander Shermansong, CEO, Civic Consulting USA
  • Steven Newmark, Sr. Policy Advisor & Counsel, Office of the Mayor/Deputy Mayor for Health and Human Services, City of New York
  • Karina Totah, Senior Advisor to the Chair at New York City Housing Authority (NYCHA), City of New York
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