Heather Marx has 25 years of experience in transportation, state and local government, and communications. Heather was recently named SDOT’s Director of Downtown Mobility, guiding SDOT’s approach to ensuring mobility for the traveling public through an unprecedented era of public and private development. The reconfiguration of SR-99, the end of joint operations in the downtown transit tunnel, the advent of light rail expansion, and a robust development environment demand new ways of getting around. Previously she served as the interim director for the Street Use Division and managed SDOT’s Project and Construction Coordination Office (PCCO). Prior to her work with the PCCO, she managed Seattle Major Projects at King County Metro Transit and served as the deputy director of SDOT’s Traffic Management division. She lives in West Seattle with her husband, two sons and an overly affectionate bulldog.

Rachel Zack is a policy strategist at Remix, where she is researching policy related to dockless programs, ride-hailing and autonomous vehicles. She is exploring how cities can work collaboratively with private mobility providers to deliver on safer infrastructure and more equitable mobility systems. Before joining Remix, Rachel consulted for agencies across the country on strategic planning for shared mobility and autonomous vehicles. Her work in the field received the Caltrans Excellence in Transportation Award in WTS Innovative Transportation Solutions Award.