José Holguín-Veras has been conducting research on freight transportation systems and supply chains around the world for over two decades. His research shows that while rates of commercial delivery have remained steady, internet purchasing has tripled in the past eight years, and all freight activity—household and commercial—has doubled in that same time. Collaborative public-private-academic efforts are bound to play a major role in fostering changes in the behavior of urban supply chains and a more nuanced use of technology, thereby bringing more sustainability to the marketplace and our delivery systems. The data also shows that improved efficiency of delivery transport is also a value-add for workers. Delivery drivers are happier making off-hours delivery runs because they are less vexing. There are less conflicts between delivery vehicles, pedestrians, and cyclists. Using low noise delivery practices and technologies ensures it is a win-win-win solution. Hear about best practices and examples from around the world including: New York City, where more than 400 commercial establishments are accepting off-hour deliveries, achieving emission reductions in the range of 65%; Sao Paulo, Brazil, where deliveries were shifted from daytime to overnight, with a 49-55% reduction in emissions; and Bogotá, Colombia, where shifting delivery times from traditional business hours to a 6pm to 10pm window resulted in a 13% drop in emissions. Hear about some of the policy, technology and behavior tools used in these cities to ease congestion, manage the curb, and improve air quality.