About Rosetta Carrington Lue

Rosetta Carrington Lue was appointed by Mayor Michael A. Nutter as the City of Philadelphia's first Chief Customer Service Officer. She helps drive a range of high priority projects and initiatives to improve all aspects of customer experience for 1.5 million residents, businesses, and visitors in the 5th largest city in the USA.

Making Philadelphia a Connected City

What does a connected city look like, and why should cities strive to become connected? At times the term connected city has been synonymous with a “smart city,” a city that leverages digital technologies to influence and streamline efficiencies and services, however...
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