The Case for “Bottom-Up” Smart City Development
A “bottom-up” approach means being intentional about systematically incorporating citizen voice throughout a smart cities project lifecycle. This is needed to help move urban residents from passive consumers to engaged consumers. And this trend will continue to rise as urban dwellers are demanding more flexible, personalized services. Additionally, building an infrastructure to continuously manage and measure what matters most to advance the economic and social well-being of a city can’t happen in a vacuum; it requires broad-based community engagement.
