4 Ways Civic Organizations Can Use Media to Build Trust
In this climate of distrust, we conducted a study to learn how activists and civic institutions are leveraging media and digital technology to rebuild and reimagine new approaches to civic discourse and action. Through our conversations with over 40 practitioners in Boston, Chicago, and Oakland, we provide a way of identifying and evaluating media and technology designed to facilitate democratic process.
We spoke to people in a variety of civic organizations (everything from government, arts, to community journalism), who were grappling with the challenge of using new media and technology to engage, or connect with the publics they serve. Among these practitioners, we saw that their work reflected an ethic of care, an essential part of citizenship that orients people towards an understanding that citizenship is the practice of how we work with others to take care of the world we live in.